No. The CRM is an optional $50/mo add-on, not a requirement — text-only is $20/mo, the multi-line power dialer is $90/mo, and AI dialing is $100/mo, and each works on its own. Contacts, campaigns and the mobile apps come with any feature; the CRM adds the opportunities pipeline, automations and AVA. Add it (or any other feature) later and everything you've set up — numbers, registrations, contacts — carries over.

Yes. The mix is monthly, and your account gets one 10-day free trial that unlocks every feature at once, so you can test the whole thing before paying. Prefer yearly? Pay for 10 months and get 12 — and yearly accounts with 2 or more features get the CRM included free.

The per-text rate includes carrier fees. It starts at $0.028 and steps down automatically as your monthly volume grows: $0.025 past 2,500 texts, $0.019 past 10,000 — carrier fees included, no per-message surcharges on top. Sending more than 25K a month? Talk to us about custom volume rates.

No. A2P 10DLC registration is done for you as part of SMS setup. It's a carrier requirement for texting at volume, and it typically takes 1 to 7 days; we handle the paperwork and keep you posted on status.

Yes — 10 days, no credit card, with every feature unlocked and $10 of usage credit included. One trial per account. During the trial you can text and call your own verified phone number, so you can see the product work end to end before you pay; messaging your real contacts starts when you subscribe. When the trial ends you choose whether to subscribe — nothing converts automatically.

Almost nothing. An unanswered call — busy signals and voicemail included — bills its small dial attempt (1–2¢) and zero minutes, and AI calls under 20 seconds bill no minutes either. Connected conversation time is the meter that matters.