Pricing Plans
Volume Reach has no base plan and no tiers. You pick the features you want, and each one is its own monthly subscription. The cheapest way in is $20/month.
How pricing works
Every feature you buy includes the whole platform underneath it — contacts, campaigns, the dashboard, Lead Finder, and the web and mobile apps. There is no separate platform fee and no empty starter plan to pay for first.
Two things make up your bill:
- Feature subscriptions — a fixed monthly price per feature you turn on.
- Usage — texts sent, calls placed, minutes talked. Drawn from your prepaid wallet as you go. See Usage Rates.
Features you can buy
SMS — $20/month
Mass texting and the AI texting inbox.
- SMS broadcasts to your contact lists
- AI SMS Agent — auto-replies to inbound texts and qualifies the conversation
- Shared inbox with conversation history and tagging
- A2P 10DLC brand and campaign registration handled for you
- Up to 5,000 texts/day once carrier warm-up completes
New numbers ramp up over a warm-up period, and your carrier registration type sets your real daily ceiling — STARTER brands are carrier-throttled to roughly 3,000/day. See A2P registration.
Phone — $20/month
The softphone: click-to-call from any contact, one line at a time, plus inbound calling.
Phone is free with any other feature. You only pay the $20 if the softphone is the only thing you buy.
Multi-line Dialer — $90/month
The human power dialer — you talk, the system dials.
- Up to 4 parallel lines per contact — first answer wins, the rest hang up
- Runs in the browser
- Inbound call routing
- Phone included free (the single-line softphone, which also works on mobile)
This is the right tool for cold list calling, where a human is on the line.
AI Dialer — $100/month
Puts an AI voice agent on real calls.
- 3 parallel lines
- Speed-to-lead: a webhook or CRM event triggers an AI call in under 60 seconds
- Recordings, transcripts, and call outcomes
- Voicemail detection with zero conversation-minute billing
- Phone included free
Building and playground-testing voice agents is free on every account — the AI Dialer is what puts a finished agent on live calls.
CRM — $50/month (add-on)
- Opportunities pipeline
- Automations (drip sequences, triggers, webhooks)
- AVA, your AI assistant
The CRM is an add-on: it requires at least one other feature. It cannot be your only subscription.
What comes free with any feature
- Contacts, campaigns, and the dashboard
- Lead Finder (1,000 contacts/month included)
- Web app and the iOS and Android apps
- Voice agent creation and playground testing
- Call recording, with 30-day retention
- Voicemail drop
- SMS intent tags on inbound texts
Phone numbers
Numbers are $2/month each and are not bundled into any feature. Add or remove them under Settings > Phone Numbers.
Yearly billing
Yearly is 10× the monthly price — two months free — on every feature.
Yearly accounts with two or more of SMS, Multi-line Dialer, or AI Dialer get the CRM add-on free.
Yearly covers feature subscriptions only. Usage is always billed monthly from your wallet.
Free trial
10 days, no credit card, every feature unlocked, with $10 of usage credit. One trial per account.
During the trial you can only text and call your own verified phone number — it's for testing your agents and message flows, not for running live campaigns.
Feature summary
| Price | What it unlocks | |
|---|---|---|
| SMS | $20/mo | Broadcasts, AI SMS Agent, inbox, A2P registration |
| Phone | $20/mo (free with any other feature) | Softphone, click-to-call, inbound |
| Multi-line Dialer | $90/mo | Up to 4 parallel lines per contact, Phone included |
| AI Dialer | $100/mo | 3 parallel AI lines, speed-to-lead, transcripts, Phone included |
| CRM (add-on) | $50/mo | Opportunities, Automations, AVA |
| Extra phone number | $2/mo each | — |
Multi-line Dialer and AI Dialer share one concurrent-call pool per account. Owning both gets you 4 concurrent calls total, not 7 — the two features don't stack.
Ringless Voicemail is available on enterprise agreements only and is priced per deal. Contact support to discuss it.
Tips & Best Practices
- Start with the one channel you'll actually use. SMS at $20/mo is the cheapest way to run real outreach. Add calling later — nothing has to be bought up front.
- Don't buy Phone separately if you're buying anything else. It's already included.
- Buy yearly if you're past the experimenting stage. Two months free, and at two or more features the CRM comes with it.
- SMS gets cheaper as you send more, automatically. No setup and no plan change required. See SMS volume discounts.
- Your usage bill is usually bigger than your subscription. Model the usage before you scale up — see Usage Rates.
Legacy plans (Launch, Growth, and Scale)
If you subscribed before August 2026 you may be on Launch ($49/mo), Growth ($149/mo), or Scale ($299/mo).
These plans are grandfathered indefinitely. Your price, your rates, and your limits do not change, and you do not need to do anything. You also get the automatic SMS volume discounts.
If you'd rather move to the feature-based pricing above, you can switch under Settings > Billing > Plan — but the change is one-way. Once you leave a legacy plan you cannot go back to it.
Limits & Availability
Adding a feature takes effect immediately. Removing one takes effect at the end of your current billing period, so you keep access to what you already paid for.
Troubleshooting
I added a feature but don't see it. Try refreshing the page. If it still isn't there, sign out and back in. If the feature is still missing, contact support.
Can I buy just the CRM? No. The CRM is an add-on and needs at least one other feature alongside it. SMS at $20/mo is the cheapest thing to pair it with.
Why am I being charged $20 for Phone when I bought the AI Dialer? You shouldn't be — Phone is free with any other feature. If you see a separate Phone line on your invoice alongside another feature, contact support.
I want to add a phone number. Go to Settings > Phone Numbers and select "Add Number." Numbers are $2/month and appear on your next subscription invoice.