Included vs Extra Numbers
Every plan comes with a set of phone numbers built in. If you need more, extras are available for $2 per number per month.
Overview
Phone numbers are included as part of your Volume Reach subscription. The number of included numbers depends on your plan. If you need more than your plan provides — for example, to run higher-volume campaigns or target multiple markets — you can add extra numbers at any time.
How It Works
Included numbers by plan
| Plan | Included Phone Numbers |
|---|---|
| Launch | 3 numbers |
| Growth | 5 numbers |
| Scale | 10 numbers |
These numbers are part of your plan at no additional cost. They count toward your total active numbers.
Extra numbers
If you need more numbers than your plan includes, each additional number is $2.00 per month. You can add as many extra numbers as your campaign requires. Extra numbers work exactly the same as included numbers — the only difference is the added cost.
How billing works for phone numbers
Extra phone numbers are charged to your Volume Reach wallet on a monthly basis. The charge is prorated: if you purchase a number partway through a billing month, you'll only be charged for the remaining days in that cycle. When you release a number, charges stop at the end of the current billing period.
Your wallet balance is used for all usage-based charges in Volume Reach, including extra phone numbers, calling minutes, and SMS credits. Make sure your wallet has sufficient balance to avoid any interruption to your numbers.
Tips & Best Practices
- If you're consistently near or over your included number limit, consider upgrading your plan. The next tier up includes more numbers and higher calling capacity overall.
- Release numbers you're not actively using. An extra number sitting idle at $2/month adds up over time without providing any benefit.
- Plan ahead before large campaigns. If you need 10 extra numbers for a campaign launch, purchase them a few days early so you have time to verify everything is working before your campaign starts.
- Check your wallet balance before purchasing extra numbers to confirm you have enough to cover the monthly recurring charge.